Shipping Policy

Thank you for visiting and shopping at TeeAloha. We guarantee that your package will reach you safely and on time. If there are any problems during the transit of items you purchased, such as damage, loss, or delay, rest assured that we will do our best to solve the problems and provide the best solutions. Shipment processing time Shipping Time Estimates (US): 2-28 Days Shipping Time Estimates (INTL): 14-52 Days Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours. Customs, Duties and Taxes TeeAloha is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Refund if item damaged If you receive your package and find that some items are lost or damaged in transit, rest assured that you can easily apply for a full refund for those items. Please save all packaging materials and damaged goods before filing a claim. Refund if package lost If your package has no tracking updates for over 30 days in transit, you can apply for a free reshipment or refund. If you do end up receiving the package, you can keep it for free without needing to return it. 60-Day undelivered refund If your package isn’t delivered within 60 days after shipment, you can apply for a free reshipment or a full refund. If no action is taken within 65 days, an automatic refund will be issued. If it arrives later, you can keep it for free without needing to return it. $5.00 Credit for delay If we don’t deliver your order on or before TeeAloha‘s latest estimated delivery date, we will issue you a $5.00 credit within 48 hours of that date. The credit will be issued via coupon and can be used on your next order.