Refund policy

RETURN & REFUND POLICY

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it within 15 days of delivery for a full refund. We Do Not Accept Returns or Refunds for:
  • Incorrect Size or Color Selection: We advise customers to carefully review product descriptions and size charts before placing an order. We cannot process refunds for issues caused by selecting the wrong size or color.
  • Change of Mind: If you simply change your mind after placing an order, we are unable to process a refund.
  • Personal Preferences: We cannot accept returns due to personal taste, style, or fit preferences.

HOW TO RETURN AN ITEM

Simple 3-Step Return Process
  1. Contact Us: Email us at [email protected] with your order number to start your return
  2. Get Return Instructions: We’ll respond within 2-3 business days with a return address and shipping instructions
  3. Ship Your Return: Pack your items securely and send them back using a traceable shipping method
What We Need From You To process your return quickly, please include:
  • Order number or proof of purchase
  • Items in their original packaging (if available)
  • Return tracking number (email it to [email protected])

RETURN SHIPPING COSTS

Transparency About Shipping Fees
  • Customer Responsibility: You pay for return shipping costs
  • Defective Items: If you received a damaged or incorrect item, contact us – we may cover return shipping
  • Original Shipping: Your original shipping fee will be refunded along with your purchase price

REFUND PROCESSING

When You’ll Get Your Money Back
  • Processing Time: We process refunds within 2 business days of receiving your return
  • Bank Processing: Your bank or credit card company may take 10-15 days to show the refund
  • Confirmation: We’ll email you when we receive your return and when your refund is processed

IMPORTANT REMINDERS

  • Always wait for our confirmation email before shipping returns – this ensures we’re expecting your package
  • Use tracked shipping for returns – we can’t process refunds for lost packages
  • Keep your tracking number until your refund is complete

CONTACT US

Questions about returns or refunds? We’re here to help! Email: [email protected] Response Time: 2-3 business days Thank you for shopping with us! Customer Service Department